All orders will ship within 1-3 working days following receipt of payment. In most cases we will ship within 24 hours!
Delivery within New Zealand
Delivery within New Zealand is by Courier Post.
Shipping is free for orders over $150.00, except for rural deliveries which are a flat rate of $4.00. Orders under $150 will be charged at $6.00 for urban delivery and $10.00 for rural deliveries.
Bulky items are shipped at a flat rate of $15.
Delivery to Australia
We offer free shipping to Australia for all orders over $150. Orders under $150 will be charged a flat rate of $20.00.
International Shipping (excluding Australia and USA)
We are happy to send to you wherever you are in the world! You will only be charged the actual price of shipping to you. When you order through the website it will charge you NZ$50 (don't panic we will only debit you the actual price of shipping. If you would like an estimate of shipping costs contact us before you order online.
USA
Unfortunately New Zealand Post has temporarily suspended shipping to the US because of the Tariffs that have been imposed. Apologies to our much appreciated US customers. We hope this situation will be resolved quickly and we can continue to send parcels of joy to the US.
On the rare occasion if your order gets lost in transit please let us know as soon as possible so that we can follow it up with our courier company and NZ Post. We will then be able to lodge an insurance claim for the order.
